1. Services

Tavaro provides digital eSIM-based mobile data plans for international travel. All products are delivered electronically and do not involve any physical SIM cards unless explicitly stated.

2. Eligibility

You must:

• Be at least 18 years old, or
• Have permission from a legal guardian

3. Device Compatibility

You are solely responsible for ensuring:

• Your device supports eSIM
• Your device is carrier-unlocked

Tavaro is not responsible for incompatibility issues.

4. Account & Usage

• You are responsible for maintaining account confidentiality
• Misuse or fraudulent activity may result in suspension

5. Pricing & Payments

• Prices are displayed in applicable currencies
• Payments are processed via secure third-party providers
• Tavaro does not store full card details

6. eSIM Usage

• eSIM plans are data-only unless stated otherwise
• Each eSIM can be installed only once
• Deleting the eSIM may result in permanent loss

7. Service Availability

Service depends on local telecom providers, network coverage, and device compatibility. Tavaro does not guarantee uninterrupted connectivity.

8. Limitation of Liability

Tavaro shall not be liable for indirect or incidental damages, network-related issues, or travel disruptions. Maximum liability is limited to the amount paid for the service.

9. Intellectual Property

All content, branding, and technology belong to Tavaro. Unauthorized use is prohibited.

10. Third-Party Services

We rely on telecom providers and partners. We are not responsible for third-party service failures.

11. Modifications

Tavaro may update these Terms at any time. Continued use implies acceptance.

12. Governing Law

These Terms are governed by the laws of India.

1. Data We Collect

We may collect:

• Name, email, phone number
• Device and IP information
• Payment details (via secure providers)

2. How We Use Data

We use your data to:

• Process orders
• Deliver eSIMs
• Provide support
• Improve services

3. Data Sharing

We may share limited data with:

• Telecom operators
• Payment processors
• Service partners

4. Data Security

We implement industry-standard security measures. However, no system is 100% secure.

5. Data Retention

We retain data only as long as necessary for service delivery and legal compliance.

6. Your Rights

You may request access, correction, or deletion of your data.

7. Cookies

We use cookies to improve user experience and analytics.

8. International Transfers

Your data may be processed globally.

9. Updates

This policy may be updated periodically.

1. Nature of Product

All Tavaro eSIMs are digital products delivered instantly.

2. No Refund Policy

Once an eSIM QR code is issued or activated:

• It is non-refundable
• It cannot be reused

3. Refund Exceptions

Refunds may be provided only if:

• The eSIM does not work due to Tavaro error
• Issue is reported within 30 days
• User cooperates with troubleshooting

4. Non-Refundable Cases

No refunds for:

• Device incompatibility
• Change of travel plans
• Incorrect purchase
• Partial usage

5. Replacement

If eligible, Tavaro may replace the eSIM or issue a refund at its discretion.

6. Unauthorized Transactions

Report immediately. Tavaro may investigate and act accordingly.

1. Secure Payments

All payments are processed via encrypted gateways.

2. Data Protection

We use SSL encryption, secure servers, and restricted access to protect your data.

3. No Storage of Card Details

We do not store full payment card details.

4. Fraud Prevention

We monitor transactions for suspicious activity and may block orders accordingly.

5. User Responsibility

Users must keep account credentials secure and avoid sharing sensitive information.