No confusing data tables. Tell TAV where you're going — get your perfect eSIM in under a minute.
No data tables. No guessing. TAV figures out exactly what you need.
TAV understands how you actually travel. A solo backpacker and a business traveler both need data — but completely different plans. TAV knows the difference.
Every other eSIM site gives you a dropdown and a spreadsheet. We give you TAV — an AI that actually understands how you travel.
"I told TAV I am a serial Reels scroller going to Tokyo for 9 days. Within 30 seconds TAV recommended a 20GB plan and explained exactly why. Activated before I packed."
"Finally an eSIM service that does not make me do maths. 8 countries, 3 weeks, light user — TAV gave 3 options with honest explanations. No upsell. Just the right plan."
"3 years as a digital nomad. tavaro is the first service where I feel like someone thought about how I travel. TAV support helped me re-activate mid-flight. Unreal."
Stuck mid-trip? Question before you buy? Chat with us on WhatsApp — real people, fast responses.
Chat on WhatsApp⏱ Usually under 5 minutes · Available 24/7
Travel agent, OTA, or agency? Buy at wholesale and sell at your price. Your portal, your customers, your brand.
Got a travel audience? Newsletter, YouTube, Instagram, blog? Share your link and earn on every eSIM your audience buys.
We do not do boring brand deals. If you actually travel and have an audience that trusts you, we want to build something together that is not just a discount code.
200+ countries. Instant delivery. Live dashboard. You just connect.
Let us just talk on WhatsApp. No pitch decks, no waiting. A real conversation about what we can build together.
Real travel stories, honest eSIM tips, and the places nobody tells you about.
Last Updated: September 2026
These Terms & Conditions ("Terms") govern your access to and use of the website, products and services operated by Tavaro Technologies Private Limited ("Tavaro", "we", "our", or "us"). By accessing our website, purchasing an eSIM, or using any Tavaro service, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not purchase or use our services.
Tavaro provides digital eSIM-based mobile data connectivity services for international travel. Our eSIMs are electronic products delivered digitally and do not involve a physical SIM card unless explicitly stated otherwise.
Depending on the plan purchased, an eSIM may provide mobile data connectivity through one or more underlying telecommunications operators, network providers, or connectivity partners in the destination country or region.
Tavaro does not own or operate the underlying mobile networks. Network availability and performance therefore depend on third-party telecommunications operators and other factors outside our reasonable control.
You must be at least 18 years old to purchase Tavaro services. If you are under 18, you may use or purchase our services only with the involvement and permission of a parent or legal guardian, where permitted by applicable law.
By making a purchase, you confirm that:
When purchasing an eSIM, you are responsible for selecting the correct:
Before completing your purchase, you should carefully review the plan details and ensure that the selected product meets your travel requirements.
Once your order has been successfully processed, the eSIM activation details, including the QR code or other installation information, may be delivered electronically to the email address or account associated with your purchase.
For customers purchasing Tavaro international travel eSIM services from India, additional customer verification and travel documentation may be required in accordance with applicable requirements of the Department of Telecommunications (DoT), Government of India, and other applicable laws and regulations.
Indian customers may be required to provide:
For destinations where a visa is not required for Indian nationals, or where a visa is issued on arrival, Tavaro may require alternative travel documentation, which may include:
Customers should submit the required documentation to: support@tavaroesim.com
Documents submitted to Tavaro must be clear, valid, accurate, and correspond to the customer and travel details associated with the purchase.
Tavaro may be unable to activate, provision, or provide connectivity through an eSIM for an Indian customer until the required verification and travel documentation has been received and successfully reviewed.
Tavaro may request additional information or documentation where reasonably required for regulatory, security, verification, fraud-prevention, or compliance purposes.
By submitting such documentation, you confirm that the information provided is genuine, accurate, and relates to you or the applicable traveller.
Tavaro will process submitted documentation in accordance with its Privacy Policy and applicable data-protection, telecommunications, and regulatory requirements.
These additional documentation requirements apply specifically to customers purchasing or using Tavaro international travel connectivity services from India and may not apply in the same manner to customers purchasing services from other jurisdictions.
Before purchasing or installing an eSIM, you are responsible for confirming that your device:
Tavaro is not responsible for problems caused by an incompatible, locked, unsupported, rooted, modified, or incorrectly configured device.
If you are unsure whether your device supports eSIM, we recommend checking the device manufacturer's specifications or contacting Tavaro Support before making a purchase.
Each Tavaro eSIM is intended for one-time installation only. Once an eSIM has been installed on a device, the same eSIM generally cannot be installed again on another device or reinstalled after it has been deleted.
Customers are therefore responsible for:
Tavaro is not responsible for the loss of an eSIM resulting from deletion, incorrect installation, transfer attempts, device replacement, device reset, or other actions taken by the customer.
Installing the eSIM on your device does not, by itself, start the validity period of the plan, unless the specific plan states otherwise.
For plans where activation is based on network connection, the validity period begins when the eSIM first connects to a supported mobile network in the applicable destination country or region.
Customers may therefore install the eSIM on their device while still in their home country before travelling without using up the plan's validity period, provided the eSIM has not connected to a supported network that triggers activation.
Customers should follow the applicable installation and activation instructions provided with their plan.
Certain plans may have different activation or validity conditions. Where applicable, the specific plan information displayed at the time of purchase will take precedence.
Tavaro offers different types of eSIM plans, which may include:
Data allowances, validity periods, supported destinations, network access, speed limitations, and other conditions vary by product. You should carefully review the specific plan details before purchase.
For unlimited or specially advertised plans, underlying network providers may apply reasonable network management, fair-use, or other applicable policies. Any material restrictions applicable to a particular plan will be communicated in the relevant product information where applicable.
Unless explicitly stated otherwise, Tavaro eSIMs provide data-only connectivity and do not provide a traditional mobile phone number, SMS service, or cellular voice calling.
Internet-based calling and messaging applications such as WhatsApp, Telegram, Instagram and similar services may work through the data connection, subject to the applicable application, device, network, and local conditions.
Tavaro aims to provide reliable connectivity through its network and connectivity partners. However, we cannot guarantee uninterrupted, error-free, or universally available service.
Connectivity may be affected by:
Network speeds and coverage may vary depending on the destination, location, network operator, device, and other technical factors. Purchasing a Tavaro eSIM does not guarantee that mobile data service will be available at every location within a destination.
You are responsible for:
You must not use Tavaro services for unlawful, fraudulent, abusive, or harmful activities.
Tavaro may suspend or terminate access to services where we reasonably believe that a service is being misused, used fraudulently, or used in violation of these Terms or applicable law.
Prices for Tavaro products are displayed on our website and may vary depending on the destination, plan, currency, applicable taxes, and other factors.
Payments may be processed through third-party payment providers.
Tavaro does not ordinarily store complete payment card details. Payment information may be handled directly by the applicable payment service provider in accordance with its own terms and privacy practices.
You are responsible for providing accurate payment information and ensuring that sufficient funds are available to complete the transaction.
Tavaro eSIMs are digital products. After a successful purchase, the eSIM installation information may be delivered electronically to the email address or account provided during checkout.
Customers are responsible for ensuring that the email address and other contact information provided during purchase are accurate.
If you do not receive your eSIM after completing a successful purchase, you should contact Tavaro Support at: support@tavaroesim.com
Tavaro will make reasonable efforts to investigate delivery-related issues and assist customers where appropriate.
Because Tavaro eSIMs are digital products and eSIM installation details may be issued electronically immediately after purchase, orders are generally non-refundable once an eSIM has been issued.
However, Tavaro understands that technical or service-related issues may occur. If you experience a genuine problem with an eSIM, you should contact Tavaro Support as soon as possible and provide the information reasonably requested to investigate the issue.
Our Support Team may review factors including, where applicable:
Following an investigation, Tavaro may, depending on the circumstances and applicable law, provide a replacement eSIM, account credit, partial refund, full refund, or another appropriate resolution. The outcome of a refund or service claim will depend on the specific circumstances of the case and the results of the investigation.
Refunds will not ordinarily be provided for issues caused by circumstances within the customer's control, including:
Nothing in this section limits any rights or remedies that cannot legally be excluded under applicable law.
Tavaro may rely on third-party telecommunications operators, connectivity providers, payment processors, technology providers, hosting providers, and other service partners to provide our services.
We are not responsible for failures, interruptions, delays, changes, or limitations caused by third parties where such matters are outside Tavaro's reasonable control.
However, where a third-party issue materially affects your Tavaro service, you may contact Tavaro Support and we will make reasonable efforts to investigate and assist with the issue.
You must not use Tavaro services:
Tavaro reserves the right to suspend or terminate services where prohibited or abusive use is identified.
All Tavaro trademarks, logos, designs, website content, software, documentation, graphics, and other intellectual property are owned by or licensed to Tavaro Technologies Private Limited unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, reverse engineer, or commercially exploit Tavaro's intellectual property without our prior written permission, except where permitted by applicable law.
To the maximum extent permitted by applicable law, Tavaro will not be responsible for indirect, incidental, consequential, special, or unforeseeable losses arising from your use of our services.
This may include losses resulting from network outages, telecommunications failures, device incompatibility, loss of connectivity, travel delays or disruptions, or circumstances outside Tavaro's reasonable control.
To the maximum extent permitted by applicable law, Tavaro's total liability arising from a particular purchase or service will not exceed the amount actually paid by you for that particular service.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable law.
Tavaro will not be responsible for delays, interruptions, or failures caused by circumstances beyond our reasonable control. These may include:
Where reasonably possible, Tavaro will make reasonable efforts to restore or maintain affected services.
Tavaro may update these Terms from time to time to reflect changes to our services, business practices, technology, or applicable laws.
The latest version will be published on our website with the applicable "Last Updated" date.
Changes will generally apply prospectively and will not affect rights that have already accrued unless required or permitted by applicable law.
Your use of Tavaro services is also subject to our Privacy Policy, which explains how we collect, use, store, share, and process personal information.
This may include information and documentation required for customer verification and regulatory compliance, including passport, visa, travel ticket, and related information where applicable.
By using our services, you acknowledge that you have reviewed the applicable Privacy Policy.
If you have questions, technical issues, complaints, or concerns regarding an eSIM or Tavaro service, please contact Tavaro Support: support@tavaroesim.com
For technical or refund-related issues, customers should provide their order details and relevant information so that our Support Team can investigate the matter and provide appropriate assistance.
Tavaro will make reasonable efforts to review and resolve customer complaints within a reasonable period and in accordance with applicable laws and regulatory requirements.
Where applicable, Tavaro may provide additional grievance escalation or contact details through its website.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer protection laws and other mandatory legal rights, disputes arising in connection with these Terms or Tavaro services shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Tavaro Technologies Private Limited.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or interpreted to the minimum extent necessary to make it enforceable, where permitted by law. The remaining provisions of these Terms will continue to remain in full force and effect.
These Terms, together with the applicable Privacy Policy, Cancellation & Refund Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Tavaro regarding your use and purchase of Tavaro services, subject to applicable law.
By purchasing or using a Tavaro eSIM, you acknowledge that you have read and agreed to these Terms.
📧 Questions? support@tavaroesim.com
🌐 Website: tavaroesim.com
Last Updated: September 2026
Tavaro Technologies Private Limited ("Tavaro", "we", "our", or "us") respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how Tavaro collects, uses, stores, shares, and otherwise processes personal information when you visit our website, purchase or use our eSIM services, contact our support team, or otherwise interact with Tavaro. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Tavaro Technologies Private Limited provides digital eSIM-based mobile connectivity services for international travel.
For the purposes of applicable Indian data-protection laws, Tavaro may act as the entity responsible for determining the purposes and means for processing personal data collected through our website and services.
Depending on how you interact with Tavaro, we may collect the following categories of information.
2.1 Information You Provide
When you purchase an eSIM, create an account, contact us, or otherwise use our services, we may collect:
2.2 Travel and Regulatory Documentation
For customers purchasing or using Tavaro international travel connectivity services from India, we may be required to collect and verify travel and identification documents in accordance with applicable telecommunications and regulatory requirements. Depending on the destination and applicable requirements, this may include:
These documents may be required before an eSIM can be activated, provisioned, or used.
2.3 Device and Technical Information
When you visit our website or use our services, we may automatically collect certain technical information, including where applicable:
Where applicable, information such as an eSIM identifier, ICCID, EID, activation information, or other technical identifiers may be processed in connection with providing, activating, troubleshooting, or managing an eSIM.
2.4 Payment Information
Payments may be processed through third-party payment service providers. Tavaro may receive information such as:
Depending on the payment method used, payment providers may collect and process payment card, bank, UPI, or other payment information directly. Tavaro does not ordinarily store complete payment card numbers or other full payment credentials.
2.5 Communications
If you contact Tavaro Support, we may collect and retain information contained in your communications, including emails, messages, troubleshooting information, screenshots, documents, and other information you choose to provide.
We may use personal information for the following purposes.
3.1 Providing Our Services
We use information to:
3.2 Regulatory and Legal Compliance
We may process personal information and travel documentation to:
3.3 Payments and Fraud Prevention
We may use information to:
3.4 Service Improvement
We may use technical and usage information to:
3.5 Communications and Marketing
We may use your contact information to send service-related communications, including:
Where required by applicable law, we will seek appropriate consent before sending promotional or marketing communications. You may opt out of promotional communications by using the unsubscribe mechanism provided in the communication or by contacting us.
Tavaro processes personal information only for legitimate and permitted purposes under applicable law. Depending on the circumstances, processing may be necessary to:
Where processing is based on consent, you may have the right to withdraw your consent subject to applicable law and any consequences that may arise from such withdrawal.
Tavaro may share personal information with trusted third parties where reasonably necessary to provide our services, comply with legal obligations, or operate our business. These may include:
5.1 Telecommunications and Connectivity Providers
We may share relevant information with telecommunications operators, eSIM providers, roaming partners, connectivity providers, or other network partners where necessary to provision, activate, troubleshoot, or provide the purchased eSIM service.
5.2 Payment Providers
Payment and transaction information may be shared with payment processors and financial service providers to process and verify payments.
5.3 Technology and Service Providers
We may use third-party providers for services such as:
These providers may process personal information on our behalf and are expected to handle such information in accordance with applicable contractual and legal requirements.
5.4 Government and Regulatory Authorities
We may disclose personal information where required or permitted by applicable law, regulation, court order, or lawful request from a government or regulatory authority.
5.5 Business Transactions
If Tavaro is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.
Where Indian customers are required to provide passport, visa, flight-ticket, or other travel documentation for regulatory or service purposes, Tavaro will use such information primarily for customer verification, regulatory compliance, eSIM provisioning, service delivery, fraud prevention, and related legitimate purposes.
Customers should submit documents only through the official Tavaro channels communicated by us. Customers should not send unnecessary personal information or documents that are not requested by Tavaro.
Tavaro may retain such documentation for the period reasonably necessary to fulfil the purpose for which it was collected, comply with applicable telecommunications and legal requirements, resolve disputes, investigate complaints, and maintain legally required records.
Tavaro may use service providers, technology providers, connectivity partners, payment providers, or other third parties located in countries outside India. As a result, personal information may be processed or stored in jurisdictions other than the country in which you reside.
Where personal information is transferred or processed internationally, Tavaro will take steps required by applicable law to ensure that such processing is carried out in an appropriate manner.
Tavaro retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Different categories of information may therefore be retained for different periods. When personal information is no longer required, Tavaro will take reasonable steps to delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal practices.
Tavaro takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction. Depending on the nature of the information and service, these measures may include:
However, no method of transmission or electronic storage can be guaranteed to be completely secure. You are also responsible for maintaining the confidentiality of your account credentials, email account, eSIM installation information, and other information under your control.
Tavaro may use cookies, pixels, tags, analytics tools, and similar technologies to operate and improve our website and services. These technologies may be used to:
Some cookies may be placed or managed by third-party service providers. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website. Where required by applicable law, Tavaro will obtain appropriate consent for cookies or similar technologies that require consent.
Our website or communications may contain links to websites, applications, payment services, or other third-party services. Tavaro is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.
Tavaro services are primarily intended for adults. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
Where a minor is permitted to use or purchase our services with the involvement of a parent or legal guardian, information may be processed as necessary to provide the service and comply with applicable law.
If you believe that a child has provided personal information to Tavaro improperly, please contact us so that we can review the situation and take appropriate action.
Subject to applicable law, you may have rights in relation to your personal information, including the right to:
Certain requests may be subject to applicable legal limitations, verification requirements, or record-retention obligations. To protect customer information, Tavaro may need to verify your identity before processing certain requests.
If you wish to exercise an applicable privacy right, ask a question about this Privacy Policy, or raise a concern regarding the handling of your personal information, please contact: support@tavaroesim.com
When contacting us, please provide sufficient information for us to understand and investigate your request. We may request reasonable information to verify your identity before responding to certain requests.
If Tavaro becomes aware of a personal data breach or security incident requiring notification under applicable law, we will take reasonable steps to investigate, contain, mitigate, and respond to the incident and make notifications where required by applicable law or regulatory requirements.
Tavaro may update this Privacy Policy from time to time to reflect changes in:
The latest version will be published on our website with the applicable "Last Updated" date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
If you have any questions regarding this Privacy Policy or Tavaro's handling of personal information, please contact us at: support@tavaroesim.com
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, including applicable data-protection and privacy legislation. Nothing in this Privacy Policy is intended to limit any rights available to individuals under applicable law.
📧 Questions? support@tavaroesim.com
🌐 Website: tavaroesim.com
Last Updated: September 2026
This Cancellation & Refund Policy ("Refund Policy") applies to purchases of eSIM products and services from Tavaro Technologies Private Limited ("Tavaro", "we", "our", or "us"). Because Tavaro eSIMs are digital products that may be issued electronically immediately after purchase, customers should carefully review the selected destination, plan, data allowance, validity period, and device compatibility before completing a purchase.
Tavaro eSIMs are digital products. After a successful purchase, the eSIM and its installation or activation information may be issued electronically to the customer.
Unlike a physical product, an eSIM cannot ordinarily be returned once it has been issued. Accordingly, purchases are generally non-refundable once the eSIM has been issued.
If a customer wishes to cancel an order, the customer should contact Tavaro Support as soon as possible. A cancellation request may be considered only if the eSIM has not yet been issued.
Once the eSIM has been issued, the order will generally be considered final and non-refundable, subject to the exceptions described in this Policy and applicable law.
Customers should contact support@tavaroesim.com with their order details when requesting cancellation.
Once an eSIM has been issued, Tavaro generally does not provide refunds because the digital product and associated installation information have already been generated and delivered.
However, Tavaro recognizes that technical or service-related issues may occur. If you experience a genuine problem with your eSIM, you should contact Tavaro Support so that our team can investigate the issue.
Following an investigation, Tavaro may, depending on the circumstances, provide:
Any refund or alternative resolution will depend on the specific circumstances and the findings of Tavaro's investigation.
If your eSIM does not work as expected, please contact Tavaro Support as soon as possible. To investigate the issue, our Support Team may request information such as:
Tavaro may also review available technical, activation, network, or usage information associated with the eSIM. Customers are expected to reasonably cooperate with troubleshooting so that Tavaro can determine whether the issue was caused by Tavaro, an underlying network provider, the customer's device, configuration, or another factor.
Subject to investigation, a refund or replacement may be considered where, for example:
The existence and amount of any refund will depend on the circumstances of the individual case and the results of the investigation.
Refunds will generally not be provided for issues or circumstances within the customer's control, including:
Device Compatibility
Incorrect Purchase
Installation or Customer Error
Change of Plans
Unused or Partially Used Data
Unused or partially used data is generally non-refundable where the eSIM and service were functioning as intended.
Expired Plans
Refunds will generally not be provided after the purchased plan has expired.
Tavaro provides connectivity through underlying telecommunications and network partners. Network coverage, speed, availability, and performance may vary depending on the destination, location, network operator, congestion, device, local conditions, and other factors.
Temporary or localized network issues do not automatically qualify for a refund. However, if a customer experiences a significant and genuine service failure, they should contact Tavaro Support. Tavaro will investigate the circumstances and determine whether a replacement, credit, partial refund, full refund, or other resolution is appropriate.
Customers should carefully follow the installation instructions provided by Tavaro. Because each Tavaro eSIM is intended for one-time installation, customers should not delete an installed eSIM or attempt to transfer it to another device unless specifically instructed by Tavaro Support.
An eSIM that has been installed, deleted, transferred, or otherwise rendered unusable due to customer action will generally not qualify for a refund or replacement.
If you believe the eSIM became unusable due to a technical issue unrelated to your actions, contact Tavaro Support for investigation.
All technical or service-related refund requests may be reviewed by the Tavaro Support Team. The investigation may involve reviewing:
Customers should provide accurate information and reasonably cooperate with the investigation. Tavaro may decline a refund where the investigation reasonably indicates that the service was functioning as intended or that the issue resulted from circumstances outside Tavaro's responsibility.
To report a technical issue or request consideration for a refund, contact support@tavaroesim.com
Please include:
Customers should report technical issues as soon as reasonably possible after discovering the problem so that Tavaro has a reasonable opportunity to investigate and troubleshoot the service.
Where Tavaro approves a refund, the refund will generally be processed through the original payment method used for the purchase, where technically and legally possible.
The time required for the refunded amount to appear in the customer's account may depend on the applicable payment provider or financial institution. Tavaro is not responsible for delays caused by banks, payment processors, card networks, or other third parties after the refund has been initiated.
If you believe that an unauthorized or fraudulent transaction has been made using your payment method, contact Tavaro Support immediately at support@tavaroesim.com
Tavaro may investigate the transaction and may request information reasonably necessary to verify the transaction or identity of the customer. Where appropriate, Tavaro may suspend or cancel an affected eSIM or order while an investigation is conducted.
Certain promotional offers, discounted plans, affiliate purchases, partner purchases, or special products may be subject to additional refund or cancellation conditions. Where different terms are clearly communicated at the time of purchase, those specific terms may apply to the relevant transaction.
Nothing in this Refund Policy is intended to exclude, restrict, or limit any consumer rights, remedies, or protections that cannot legally be excluded or limited under applicable law. Where applicable law provides a customer with rights beyond those described in this Policy, those rights will continue to apply.
Tavaro may update this Refund Policy from time to time to reflect changes to our products, services, business practices, or applicable laws and regulations. The latest version will be published on our website with the applicable "Last Updated" date.
For cancellation requests, refund requests, or technical issues relating to your Tavaro eSIM, please contact support@tavaroesim.com
📧 Questions? support@tavaroesim.com
🌐 Website: tavaroesim.com
Last Updated: September 2026
At Tavaro Technologies Private Limited ("Tavaro", "we", "our", or "us"), we take the security and protection of customer information seriously. This Security Policy describes the general measures Tavaro uses to help protect information processed through our website, eSIM services, systems, and customer-support operations. This policy should be read together with our Privacy Policy and Terms & Conditions.
Tavaro takes reasonable technical and organizational measures designed to protect customer information against:
Access to customer information is restricted to authorized persons and service providers who require access for legitimate business, service-delivery, security, or compliance purposes.
Where appropriate, Tavaro uses secure communication protocols and encryption technologies to help protect information transmitted between customers and our website or services.
Customers should ensure that they access Tavaro services through the official Tavaro website and avoid submitting sensitive information through unofficial websites, social-media accounts, or other unauthorized channels.
Payments made through Tavaro may be processed by third-party payment providers. Payment providers may use their own security controls and technologies to protect payment information.
Tavaro does not ordinarily store complete payment card numbers or full payment credentials on its own systems. Payment information may therefore be subject to the privacy and security practices of the applicable payment provider.
eSIM installation information, QR codes, activation information, and account credentials may provide access to the customer's connectivity service. Customers are responsible for keeping such information confidential.
You should:
Because Tavaro eSIMs are intended for one-time installation, customers should also take care when installing an eSIM and ensure that it is installed on the intended device.
For Indian customers, Tavaro may request passport, visa, flight-ticket, or other travel documentation as part of customer verification, compliance, security, fraud prevention, or service-provisioning processes. Such documents may contain sensitive personal information.
Tavaro takes reasonable measures to restrict access to these documents to authorized personnel or service providers who require access for legitimate purposes. Customers should submit these documents only through the official Tavaro channels communicated by us.
Tavaro will handle such information in accordance with our Privacy Policy and applicable laws and regulations.
Tavaro uses reasonable access-control practices to limit access to systems and information based on business requirements. Where appropriate, access may be restricted based on:
Access to customer information may also be limited or removed when it is no longer required.
Tavaro may use trusted third-party providers for services including:
Where third parties process customer information on Tavaro's behalf, Tavaro seeks to use providers that maintain appropriate security and privacy measures relevant to the services they provide. Third-party providers may have their own security and privacy policies, which may also apply to information they process.
Tavaro may use reasonable security and fraud-prevention measures to identify suspicious, unauthorized, or potentially fraudulent activity. We may review transactions, account activity, technical information, or other relevant information where reasonably necessary to:
Tavaro may suspend, restrict, or investigate an order or account where there are reasonable grounds to suspect fraudulent or unauthorized activity.
Although Tavaro takes reasonable measures to protect information, no website, electronic system, network, or method of data transmission can be guaranteed to be completely secure.
If Tavaro becomes aware of a security incident affecting personal information, we will take reasonable steps to:
Security is a shared responsibility. Customers should take reasonable steps to protect their own information, including:
Tavaro will not be responsible for security incidents resulting solely from a customer's failure to reasonably protect their own credentials, device, or account information, except where otherwise required by applicable law.
If you believe that your Tavaro account, eSIM, personal information, or transaction may have been compromised, please contact us as soon as possible at support@tavaroesim.com
When reporting a security concern, please provide relevant information such as your order number, account email, description of the issue, and any relevant evidence, while avoiding sending unnecessary sensitive information.
Tavaro may update this Security Policy from time to time to reflect changes to our technology, services, security practices, or applicable laws and regulations. The latest version will be published on our website with the applicable "Last Updated" date.
For questions regarding Tavaro's security practices or to report a security concern, contact support@tavaroesim.com
🔒 Report security concerns: support@tavaroesim.com
🌐 Website: tavaroesim.com
We're Tavaro Technologies — an eSIM company built for modern travellers who move fast, explore freely, and refuse to be cut off from the world.
Frantically searching for a SIM card shop. Getting ripped off on roaming. Spending the first hour of the trip hunting for free WiFi instead of actually being there. Sound familiar? Yeah — we hated that too.
Tavaro Technologies was founded in 2026 with one clear idea: connectivity should be the easiest part of your trip, not the most stressful. Scan a QR code, land, activate, go. That's the whole thing.
If 5GB is enough for your trip, TAV will say that. We'd rather you come back than overcharge you once.
From browsing to activation — we've built every step to be fast, clear, and friction-free. No forms that feel like tax returns.
Solo backpacker or corporate road warrior — Tavaro has a plan built for how you actually travel, not a generic dropdown.
TAV is available 24/7. Activating mid-flight or stuck abroad — we're here, fast, no corporate runaround.
Fill in your details and receive your QR code instantly.
Select a top-up plan below
Almost there — enter your details and pay securely.
Sign in to view your eSIMs and orders.
Real people, fast responses — 24/7.
⏱ Usually under 5 minutes · Available 24/7